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Common Recruitment Process for Customer Service Associates (CRP CSA-XVI)
IBPS Clerk 2026 (CRP CSA-XVI) recruits 11,403 Customer Service Associates — the renamed clerical cadre — for public-sector banks. Prelims is on 10 and 11 October 2026 and the Mains on 27 December 2026.
Last updated: Verified: · re-checked weekly
Key IBPS Clerk dates, with each event marked against today's date.
Application Starts
Last Date to Apply
Preliminary Examination
Main Examination
Provisional Allotment
To be announced
To be announced
Dates are as announced by IBPS. Always confirm against the official notification before applying.
Everything about IBPS Clerk in one glance.
State-wise vacancies; candidates apply for one state and must know its official language.
20 to 28 years, reckoned on the date given in the notification.
Citizen of India, or as specified in the notification.
| Category | Fee |
|---|---|
| General / OBC / EWS | ₹850 (incl. GST) |
| SC / ST / PwBD | ₹175 (incl. GST) |
| Section | Questions | Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 min |
| Numerical Ability | 35 | 35 | 20 min |
| Reasoning Ability | 35 | 35 | 20 min |
| Total | 100 | 100 | 60 minutes |
General/Financial Awareness, English, Reasoning & Computer Aptitude and Quantitative Aptitude; IBPS has announced an updated Mains pattern for this cycle — see the notification.
Starting basic pay of about ₹24,050 in the clerical scale, plus DA, HRA and allowances.
Free, exam-pattern practice for IBPS Clerk — same question count, marks and marking scheme as the real paper, with detailed solutions after every attempt.
Direct links published by IBPS.
Free, exam-pattern practice built for this exam — no coaching fee, no registration wall.
Common questions about the IBPS Clerk (CSA) 2026 notification.
On 10 and 11 October 2026. The Mains is on 27 December 2026.
From this cycle IBPS has renamed the clerical post Customer Service Associate (CSA).