Delete Your EduJha Account
You can delete your EduJha account, and the data linked to it, whenever you like. This page explains how, what we delete, and what we have to keep.
Last updated: 12 September 2026
How to delete your account
On the website
Sign in and use the form on this page. Your account is deleted straight away.
In the EduJha app
Open Settings, tap Delete Account, and confirm.
By email
If you can't sign in, email edujhait@gmail.com from the email address on your account (or tell us the phone number on it) with the subject “Delete my account”. We reply within 48 hours, check that the account is yours, and then delete it in exactly the same way.
Before you delete
- Deletion is permanent. We can't restore your account, test history or saved questions afterwards.
- Any active subscription ends immediately, and automatic renewal is cancelled with Razorpay, so you won't be charged again.
- Deleting your account doesn't refund anything by itself. If you're within the 7-day refund window, contact us before you delete.
- Afterwards, your email address and phone number are free to use again, so you can sign up for a new, empty account later.
Delete your account
Sign in to the account you want to delete. You'll come straight back here to confirm.
Sign in to continueCan't sign in? Email edujhait@gmail.com from the email address on your account.
What we delete
Deleted permanently, as soon as you confirm:
- Your profileYour name, email address, phone number, password, profile picture link, saved preferences such as your exam category, and the tokens we use to send push notifications to your phone.
- Your sign-in methodsThe link between EduJha and your Google or GitHub account, any one-time passcodes we sent you, and every session. You are signed out on all devices.
- Your test historyEvery test attempt, the answers you chose, and your scores, results and topic breakdowns.
- Your saved questionsBookmarked questions and any notes you added to them.
- Your notificationsEverything in your EduJha notification inbox, and our record of which reminder emails we sent you.
- Your Firebase sign-in recordIf you verified your phone number or email with Firebase Authentication (a Google service we use for sign-in), we also ask Firebase to delete that record.
What we keep, and why
Payment and subscription records
- What
- For anything you paid for: the plan, amount, currency, dates, status, and Razorpay's payment and subscription reference numbers. They are linked only to an anonymous account number, never to your name, email or phone.
- Why
- Tax and accounting law requires us to keep a record of every transaction, and we need these records to handle refunds, chargebacks and payment disputes.
- How long
- Up to 8 years, as Indian tax and accounting law requires.
Feedback you sent us
- What
- The message, rating and category of any feedback or bug report, the page it came from, and the test it was about. Your name, email, phone number and device details are removed, and it is no longer linked to your account.
- Why
- So we can keep fixing the problems it reported.
- How long
- Until it is no longer needed. Ask us and we'll delete it completely.
An anonymous account record
- What
- An internal account number, the account type, and the dates the account was created and deleted. Nothing that identifies you.
- Why
- It keeps the payment records above consistent, and makes sure the deleted account can never be signed in to again.
- How long
- Indefinitely. It holds nothing that identifies you.
Also good to know
- Totals that never identified you, such as how many students answered a question correctly, may still count your past answers.
- Razorpay, our payment processor, keeps its own record of any payment you made, under its own legal obligations. Please contact Razorpay about those records.
- Our hosting and database providers keep system logs and automatic backups for a limited time. Any copy of your data in them is removed when they expire.
- Uninstalling the app does not delete your account. Use one of the options above.
- Staff accounts (admins and content reviewers) can't be deleted from this page. Email us instead.
Contact us
Questions about deleting your account or your data? We reply within 48 hours.
